Privacy Policy

At Pocotep.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By using our website, you consent to the practices described herein.

1. Information We Collect

We may collect various types of information from you, including:

  • Personal information: This may include your name, email address, contact number, shipping address, and payment details. We collect this information when you place an order, create an account, subscribe to our newsletter, or contact our customer support.
  • Log data: When you visit our website, our servers automatically record certain information, such as your IP address, browser type, referring/exit pages, and timestamps. This data helps us analyze trends, administer the site, and gather demographic information.
  • Cookies and similar technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. You have the option to disable cookies in your browser settings, although this may affect certain functionalities of our website.

2. Use of Information

We use the information collected for the following purposes:

  • To process and fulfill your orders, including shipping, delivery, and customer support.
  • To communicate with you regarding your orders, inquiries, and updates about our products, services, and promotions.
  • To personalize your browsing experience and improve our website's functionality, content, and offerings.
  • To analyze trends, track website usage, and gather demographic information for marketing and research purposes.
  • To protect against fraud, unauthorized access, and other liabilities.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, fulfilling orders, or delivering services. These third-party providers have access to your information solely for the purpose of performing their assigned tasks and are obligated to protect your data.

We may also disclose your information when required by law, enforce our site policies, or protect our rights, property, or safety, as well as the rights, property, or safety of others.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure socket layer (SSL) encryption technology to transmit sensitive data during the checkout process. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the right to access, update, or delete your personal information. You can manage your account settings, communication preferences, and address book through your account dashboard. If you wish to exercise your rights or have any concerns about your data, please contact our customer support.

6. External Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Updates to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page, and the revised date will be indicated at the top. We encourage you to review this policy regularly.