Terms and Conditions

Welcome to Pocotep! These Terms and Conditions outline the rules and regulations for using our website. By accessing or using Pocotep, you agree to comply with these terms. Please read them carefully.

1. Intellectual Property

All content, including text, images, graphics, logos, and website design, is the intellectual property of Pocotep and protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or use our content without prior written permission.

2. Account Registration and Security

To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

3. Product Information and Pricing

We strive to provide accurate and up-to-date product information, including descriptions, pricing, and availability. However, we do not warrant that the information on our website is error-free or complete. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information at any time.

4. Orders and Payments

By placing an order on Pocotep, you represent that you are legally authorized to make the purchase. You agree to provide accurate and complete information for all orders and payment transactions. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product or pricing information, or suspected fraud.

5. Shipping and Delivery

We strive to provide reliable and timely shipping services. However, we do not guarantee delivery times and are not liable for any delays or damages caused by third-party shipping carriers. Risk of loss and title for purchased items pass to you upon our delivery to the carrier.

6. Returns and Refunds

Our Return and Refund Policy governs the process for returning eligible items and receiving refunds. Please refer to our separate Return and Refund Policy for more information.

7. Limitation of Liability

To the maximum extent permitted by law, Pocotep and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, products, or services.

8. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any dispute arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Bangladesh.

9. Changes to the Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the website after changes are made constitutes your acceptance of the revised terms.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us through our contact page or email us at pocotep.mail@gmail.com